I feel like every two years I need to call my carrier and complain if I want a decent deal. They will do things like upgrade my plan on their website to have 10 extra gigabytes of data but won’t upgrade me to it until I contact them. There’s also all the new member exclusive deals that I feel make it impractical to just sit on one plan for an extended period of time.

  • MajorMajormajormajor@lemmy.ca
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    9 months ago

    Often, once a year or so. It’s the only reliable way to get a lower price plan where I live. If I were to stay on the same plan I was on a couple years ago I would be paying an extra 20-30$ a month in fees for less data.

    • otp@sh.itjust.works
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      9 months ago

      It’s the only reliable way to get a lower price plan where I live.

      That’s what I thought, too. But nonetheless, I stayed with the budget provider who was trying to shake up the market. I chose them solely because they were cheap.

      When mobile plans started getting really competitive, they quadrupled my data (to over 10gb/mo) for free, no questions asked. So now I’m probably going to be a customer of theirs for life unless they start raising the price on my grandfathered plan.