Bastian told CNBC's "Squawk Box" on Wednesday that the carrier would seek damages from the disruptions, adding, "We have no choice."
  • Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
  • The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
  • Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
  • rekorse@lemmy.world
    1·
    4 months ago

    I know it seems shocking but some companies do and did plan for backup systems in the event their entire windows platform blue screened. Thats why there were some companies that had a hard time with it and some that didnt.

    The original poster is correct that Delta should shoulder some of the blame. The outage caused a problem but it was Deltas response that caused 500 million in damages. I’m sure that CrowdPoint didn’t advise Delta to put all their eggs in one basket did they?

    • emax_gomax@lemmy.world
      1·
      4 months ago

      Yeah, I agree. My whole comment was basically crowdstrike is liable but companies should reflect and take some accountability for their overreliance on CS.