When Ty landed an introductory phone interview with a finance and banking company last month, they assumed it would be a quick chat with a recruiter. And when they got on the phone, Ty assumed the recruiter, who introduced herself as Jaime, was human. But things got robotic.

“The voice sounded similar to Siri,” said Ty, who is 29 and lives in the DC metro area. “It was creepy.”

Ty realized they weren’t speaking to a living, breathing person. Their interviewer was an AI system, and one with a rather rude habit. Jaime asked Ty all the right questions – what’s your management style? are you a good fit for this role? – but she wouldn’t let Ty fully answer them.

“After cutting me off, the AI would respond, ‘Great! Sounds good! Perfect!’ and move on to the next question,” Ty said. “After the third or fourth question, the AI just stopped after a short pause and told me that the interview was completed and someone from the team would reach out later.” (Ty asked that their last name not be used because their current employer doesn’t know they’re looking for a job.)

A survey from Resume Builder released last summer found that by 2024, four in 10 companies would use AI to “talk with” candidates in interviews. Of those companies, 15% said hiring decisions would be made with no input from a human at all.

  • Dempf@lemmy.zip
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    8 months ago

    I’ve seen this on the hiring side as well, with applicants giving responses directly from chatgpt.

    Soon hiring will just be LLM talking to LLM.

    • june@lemmy.world
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      8 months ago

      Jesus. Using ChatGPT to answer interview questions?

      I use it to help craft my cover letters but nothing past that. It seems like that is the limit of the responsible use of ChatGPT in applications.

      • Dempf@lemmy.zip
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        8 months ago

        Yeah, we were shocked. We’d ask some basic questions from their resume like “which tool do you prefer, a or b and why?” Mostly just trying to coax out some jargon that you’d really only know if you actually ever used the tool. We would get a long pause and then a wordy response basically just summarizing things. It sounded exactly like how chatgpt would respond.