Are you sure there is no ticket? Some systems let you make tickets that the end user is not notified for. Also, depending on the size/ levels of automation your call may have populated all your info on the agents end.

Depending on the help desk they probably knew it was you. Did you call from a phone HR knows about? If it was a walk up, did they make the ticket before or after resetting your MFA?

It’s not. Simple reality is your going to end up in help desk (you might end up in a SNOC or related but ultimately I’d advise help desk just so you learn some real world ops). Security, like it’s engineering counterparts is not something you can do with zero experience in the industry. The two hardest job interviews you will ever have in the general it industry are getting into help desk, and getting out of help desk.

I use it a fair bit. Mind, it’s something like formating a giant json stdout into something I want to read…

I also do find it’s useful for sketching out an outline In pseudo code.

Just to give an outsider perspective to anyone reading this. I live in the Seattle Metro, have worked for Microsoft, and now work at a unicorn. I have a list of skill and experience that any ops department would drool over. Amazon is is one of the companies I won’t even apply to unless I’m desperate for a job (and even then I’m not planning to stay).

And I know I’m not the only one.

Aka sso.tax

Which veggie dog worked for you? I can’t find one that grills correctly.

When I was taught it it was not pure left/right. Rather a method to differentiate levels of Libertarianism form other branches of liberalism focused on social justice (rising tide and all that). Any idea where you read it? Poli sci wonk phrasing being included into more popular literature is always fun to see.

If your installing, or deleting something and your package manager is modifying more then a few packages: stop, read and think about what your about to do.

Id say if it’s in your budget - get one. We have no other apple products in the house but that. The biggest annoyance was making an apple account (for some stupid reason they require it…)

+1. We are a household of sysadmins/engineers. Sure I or my wife could design a PC for media in an afternoon - but I don’t want to deal with it.

An apple TV was a no fuss, no headache media box that can interface with the servers that store my media.

Enterprise tooling (aka a usable API) and it stays out if my way.

Along a similar vain to making a git friend, buy your sysadmins/ops people a box of doughnuts once in a while. They (generally) all code and will have some knowledge of what you are working on.

I don’t know what part your unaware of - so let me do the ELI5. They (HashiCorp) created a tool called teraform which is used for defining what servers/other infrastructure you use in places like AWS. Up until recently this was open source under the Mozilla license to something that’s not quite open, but not fully closed source (yet).