Why YSK: These email tips are helpful for people who struggle with boundaries and want to communicate more assertively.

  • deweydecibel@lemmy.world
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    1 year ago

    Some of these are good, some are just needlessly assertive nonsense. Especially the two where it’s actively refusing to acknowledge fault or apologize for it, which is standard PR crap. Refusing to apologize and instead saying “thanks for your patience” is what I expect to hear from my ISP when they miss their scheduled install, not from a coworker.

    There’s nothing wrong with being a normal human being that is capable of admitting their own shortcomings. If never saying sorry means “being a boss” then that explains why there’s so many sociopaths as CEOs.

    “Hope that make sense?” Vs “Let me know if you have any questions.”

    The latter is saying “here’s the explanation, figure it out, bother me again if you can’t”. The fromer, while poorly worded, is being helpful, actively attempting to make sure the person understands before leaving them to it. It’s both a kindness and doing your due diligence.

  • Arotrios@kbin.social
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    1 year ago

    My personal ones for corporate use:

    • Never use I when you can use we.

    • Even if you’re the only one working on a project, never refer to it as yours. Always refer to it as ours.

    • Don’t apologize, present solutions.

    • Don’t say “read my fucking email again you goddamn illiterate moron”, say “As previously noted in our communications…”

  • Djangofett@lemmy.ca
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    1 year ago

    I attach a goatse to my email communicationsz tonrrally drive home the point of urgency in the face of devastating consequences.

    Follow me for more productivity tips.

  • ubergeek77@lemmy.ubergeek77.chat
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    1 year ago

    All of these are really good examples of writing a good email, except the bottom left one.

    The “wrong” example is perfectly fine, and the “correct” example is pretty rude unless you’re a project manager addressing your team. Even if you were a project manager, it’s still pretty rude.

  • Squiglet@lemmy.world
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    1 year ago

    Its not that simple. Its ok to apologize sometimes. But not so apologize every fucking time like I do for every minor slide. Also I can see the usefulness to just make the shot call instead of staying 1h writing that message/email. Others are ok too.

  • Snapz@lemmy.world
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    1 year ago

    YSK, the person that embraces all of these, as written, is RIGHTFULLY perceived as an assholes by their peers.

  • bwhough@kbin.social
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    1 year ago

    I greatly prefer some of the “wrong” ones. Not everyone needs to talk like a corporate robot.

  • keeslinp@programming.dev
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    1 year ago

    The thank you for your patience one has always rubbed me wrong. There’s honor in apologizing in my opinion. I do like the making a mistake one though and I’ve tried to adopt that mentality when I’m working with QA on something I’ve merged. I want them to feel good about finding the mistakes and I want to avoid an adversarial relationship. I’ve learned that I get way better tickets from QA if they like how I treat them. Treat them like valuable experts and they’ll act like valuable experts.

    • Dnn@lemmy.world
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      1 year ago

      The thank you for your patience one has always rubbed me wrong.

      I wouldn’t say wrong - it is disrespectful since I wasn’t patient by choice. You fucked up, you own it. But then I’m not a native speaker, maybe it just feels that way in my country.

    • varzaman@lemm.ee
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      1 year ago

      I don’t like it, and will always apologize if it is my fault.

      Honestly, I think its terrible advice lol. This is the type of shit that makes people not like management.

  • mavedustaine@lemm.ee
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    1 year ago

    For me personally, receiving a ‘just wanted to check in’ feels less aggressive than ‘when can I expect an update’

    Otherwise I agree with the rest

    • Neuraxis@lemmy.world
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      1 year ago

      One tip here is to remove “just” as it will come across as more confident. The use of “just” is often unnecessary and can come across as apologetic.

      • Smallletter@lemmy.world
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        1 year ago

        I don’t read it any differently with or without just. I’m not sure what you mean by apologetic or why that would be a bad thing.

  • return_null@lemmy.world
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    1 year ago

    As someone who frequently says “No problem” after someone thanks me for helping them, I’m now worried someone has taken that the wrong way.