Amazon driver put cardboard package in cardboard recycling bin due to be collected this week… delivery note explaining where parcel was had been placed in the bin too

    • pip1@lemmy.worldOP
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      9 months ago

      My instructions were “On the porch or under the shelter by the bins”

      • Malix@sopuli.xyz
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        9 months ago

        when the company as allocated at most 5 seconds per delivery and you’ve already spent 3, reading instructions is not going to happen. Gotta go fast

        • Carighan Maconar@lemmy.world
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          9 months ago

          Yep, this is the essence of it.

          Also keep in mind the quality massively depending on how “close” to the actual amazon delivery you are, company-wise. Is it an amazon driver doing your delivery? A contractor? That contractor’s subcontractor? I think DHL once used 5 levels of subcontractors?

          At some point, so much money has been skimmed off by so many managers that the driver is losing money by breathing between actions.

        • pip1@lemmy.worldOP
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          9 months ago

          Maybe I need to erase the word “bin” from all delivery instructions. Too suggestive perhaps

    • TrickDacy@lemmy.world
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      9 months ago

      Where I live Amazon has started a new thing where expensive items have a one time password needed at the time of delivery. So basically unless you are available at the exact right moment and the delivery driver isn’t an idiot, you are going to have issues. I live in a building with a concierge which you’d think would be helpful, but they actually seem to try actively to be unhelpful.

        • TrickDacy@lemmy.world
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          9 months ago

          I hope not. It does seem though that Amazon makes really stupid decisions and then sticks with them. Another example, at my local whole foods you used to be able to walk in, hand a return to a worker who would scan your QR code and you’d usually be on your way in 30 seconds.

          They replaced that process with a stupid machine that is hard to use, fails often, and requires a worker’s intervention anyhow. It went from 1-2 minutes total to do a return to possibly 20 minutes because it’s so slow a line can form. They’ve stuck with that for the last 6 months, and it doesn’t seem like they’re hearing feedback from their workers. I have to believe the workers must have complained a lot since it’s god-awful.

  • Jackhammer_Joe@lemmy.world
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    9 months ago

    The unfolded oatley box makes me angry 😡

    Fold / rip your damn boxes before you put it in the recycle bin. Otherwise, you lose so much space in there!

  • Jackthelad@lemmy.world
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    9 months ago

    Amazon drivers here never even hand you the parcels anymore. They leave it on the doorstep, knock the door and then by the time you’ve gone to the door to collect it, they’re driving off.

    I did once have one not even bother knocking the door and automatically leave the parcel in the bin, even though I was at home and he could have just knocked the door and handed it to me. 🤦

    • Brad Boimler@startrek.website
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      9 months ago

      So the reason we don’t is unless your delivery note says to knock or ring a door bell we are not allowed to because customers complain and we get written up for it called customer escalation so put it in the notes I always follow the notes no notes means it gets left a door.

    • Showroom7561@lemmy.ca
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      9 months ago

      They leave it on the doorstep, knock the door and then by the time you’ve gone to the door to collect it, they’re driving off.

      I get Amazon packages daily, and I would say that they never knock (or ring) 100% of the time. If the bell rings, it was probably by accident.

      This applies to packages left in the cold or after 9pm, when someone would be unlikely to collect it until the next morning. And it also applies to food items and liquid chemicals that shouldn’t be frozen or experience excessive heat.

      It got so bad that I’ve basically just set my doorbell camera to alert me when a package is dropped off, but I can only imagine the inconvenience this behaviour causes millions of people very year.

      • Brad Boimler@startrek.website
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        9 months ago

        That is because if we do and dogs bark baby wakes up and a customer calls Amazon support over it we get a customer escalation hurts are scorecard terribly and al drivers lose their bonus for the 2 week pay period also if you don’t rate a Amazon delivery with a thumbs up it hurts us as well please rate your delivery. Amazon goes out of their way to punish drivers.

        • Showroom7561@lemmy.ca
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          9 months ago

          If true, that’s nuts!

          One can easily place a sign on their door that says “don’t knock/ring” of that’s an issue, but the default is to let someone know that their expensive/perishable/likely to be stolen/much needed package is at the front door!

          • Brad Boimler@startrek.website
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            9 months ago

            Yes you are correct if it’s a computer the ship them in OEM box so we knock for those but if it’s a normal Amazon box it gets left it is what it is I wish things where different but that is Amazon for you.

            • Showroom7561@lemmy.ca
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              9 months ago

              if it’s a computer the ship them in OEM box so we knock

              Maybe our drivers aren’t as “common sense” as you. Most of them just look like Uber drivers making deliveries in their personal vehicles, so as long as they snap a photo of the delivered box, the job is done.

              But I’ve had quite a few high-value ($300+) items ship in clearly identifiable boxes, and I get no ring or knock.

              • Brad Boimler@startrek.website
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                8 months ago

                That’s because the are most likely flex drivers i work for a DSP inside a Amazon warehouse the are more strict and enforce rules for self employed contractors this is just not possible the should get rid of flex that’s my opinion.

                • Showroom7561@lemmy.ca
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                  8 months ago

                  flex drivers

                  I’m not sure what that is, but there seems to be no consistency with deliveries. Some are in regular cars, some are in larger rental vans, others are from Canada Post, and some are from UPS.

                  I’ve even had a few deliveries where I could see, on a map, where the driver was. That only happened a few times, but it was pretty cool.

    • pip1@lemmy.worldOP
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      9 months ago

      The best part was that I just opened the package, took out the item, and left the envelop there. Efficient recycling!